PS5 is on but no signal on TV, what do I do?

Patricia Carvalho MZ 🔍 Enthusiast 👁 69 ⚑ Report Consoles

I've had a PS5 since last year and suddenly it started doing this - the console is clearly on (I can hear the fan and the lights are on), but when I turn on the TV nothing shows up. I've already tried switching HDMI cables and even different ports on the TV, but nothing works. Is anyone else going through the same thing?

3 answers

★ Best answer

First try forcing a video output reset: turn the PS5 completely off, wait about 30 seconds, and when you turn it back on hold the eject button until you hear two beeps (takes about 7-10 seconds). This forces the console to reset its resolution and sometimes fixes this random no-signal issue. While the PS5 is booting in that safe mode, make sure your TV is already on and set to the correct HDMI input so you can see if anything shows up.

If that doesn't work, unplug the PS5 from the power outlet for about 2-3 full minutes, then plug it back in. Sometimes that HDMI output capacitor gets a bit glitchy and needs to discharge. While you're doing that, take the chance to check if the HDMI cable is really firmly plugged in on both ends - it's not just about touching it, it has to go in with real pressure. Also try a cable you know works well on another device, don't just swap it for some random new one.

Another thing that works is connecting the PS5 to a different TV (a friend's, a relative's, anywhere) to see if it's a console problem or specific to that TV. If you get signal on another TV, then the problem's in your TV's HDMI port or input settings. If you don't get signal anywhere else, then it's the PS5 that's got a stubborn video chip and that gets more complicated, but it's still worth trying that safe mode reset before calling a technician.

Try unplugging the PS5 completely (leave it out for about 30 seconds) and then plugging it back in - sometimes it gets stuck in some weird video mode and needs a reset. If that doesn't work, try turning the console on without anything connected to the TV, just to listen if it plays sound (setup menu or something like that), because if you hear normal beeps it means the problem is definitely the cable or the HDMI port on the console, and then it really needs repair. Another thing - if you have another phone or tablet, you can try connecting to the PS5 through its Remote Play app, and if you can see the image there it means it's definitely an HDMI output problem on the console.

Don't plug the PS5 back in right after shutting it down, because that can do more harm than good if the problem really is a video freeze. What works well is that video reset they mentioned (two beeps), but here's the thing: some older TV models have weird input modes that clash with the PS5's HDMI output, so after you do the reset try manually switching the TV's input (like pressing the Input button) while the PS5 is booting up, let it try to detect the TV from scratch. If it keeps happening after that, then the problem's probably hardware.

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