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Whether you can get a refund on your ticket depends on the organizer's and venue's terms.
Usually you can return a ticket if you contact the box office or through your account on the ticket sales website, but they often charge a commission or limit the refund period. I'd suggest checking the rules on your receipt or the website where you bought the ticket - it should say what the deadline is for getting your money back.
If you bought the ticket recently, you've got a pretty good chance of getting at least most of the money back.
It depends on the terms of the platform where you bought the ticket. Usually you can only get a refund up until a certain date before the event, but a lot of organizers won't refund you at all if you're canceling for personal reasons - only if the concert itself gets canceled.
In practice, it all depends on the specific venue and organizer - the guys are right about that. But there's a catch: if you bought your ticket through a marketplace like Yandex.Afisha or through major ticket offices, they usually have their own refund policies that can be more lenient than the organizer's terms. You should check there first, because sometimes they'll refund you even after the deadline if the ticket is still listed as "for sale" on the marketplace.
If an official refund isn't possible, try to find someone willing to take the ticket off your hands. Concert venue groups on social media often have sections where people sell tickets from the secondary market - you can list it at your purchase price or even a bit lower. Honestly, that usually works out faster than waiting for the organizer to agree to a refund.
The key thing is don't put it off. The closer the concert date gets, the lower the price you'll get for reselling or transferring it. And definitely check the fine print of the terms before you buy - some venues list refund deadlines right there, and if the time's passed, you're definitely not getting your money back.
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