How do you ride now? Russia is changing public transport tickets
I heard something about changes with transport tickets. Does this affect all cities or just the big ones? How does this impact payment cards and apps?
I heard something about changes with transport tickets. Does this affect all cities or just the big ones? How does this impact payment cards and apps?
The main thing people often forget to clarify is the transition period. Even if your city has already rolled out a unified system, they usually still accept both old tickets and new cards in parallel for some time. So don't panic if you've got an "old" card left - it most likely still works, they're just gradually phasing it out.
As for apps - that's really convenient, but there's a catch. Not all apps work the same way everywhere. In some cities, a mobile ticket is accepted on all types of transport right away, in others - only on buses, and the metro still requires a physical card. It makes sense to call your local transit authority or check their official website to see which payment methods they accept where you live. It'll take two minutes, but then you won't end up in the situation my neighbor did - she once took a marshrutka with the app, but the driver wouldn't accept it.
You can usually top up your card or app at kiosks, terminals, or online - with the second option, the money goes through faster and you don't have to go anywhere.
The transition to unified transport cards is happening unevenly - in big cities like Moscow, St. Petersburg, and Yekaterinburg, an integrated system with a single ticket for the metro, buses, and minibuses has been in place for a long time. In small and medium-sized cities, it all depends on the specific local administration and budget. When I traveled to provincial towns, everything was still done the old way - separate cards for different types of transport or just cash. Regional systems are being gradually introduced now, but the process is slow.
As for apps and cards, major cities are switching to mobile payments through Sberbank, Yandex, or special transport company apps. Physical cards aren't disappearing, but they're becoming more optional. Some regions are testing contactless payments straight from a bank card or phone - it's more convenient, but technically more complicated to implement.
The main thing is to check specifically for your city. The website of your local transport company or city hall always has information about which systems are in place and what's changing. For small cities, usually nothing changes for years, so there's no need to panic yet.
If you already have a card or app for the metro, check your settings to see if automatic linking to buses and minibuses is enabled there - it's often turned on by default, but people don't know about it and think they need to buy a separate ticket. In small towns the situation really is a mess, they might still have paper tickets or just cash to the driver, but if the city is developing at all, it's worth checking the local transport authority's website from time to time - they usually announce the switch to cards several months before it rolls out.
Which city exactly do you live in? That really does make a difference.
In our city they've been dragging out this whole unified card thing for years. I remember my neighbor in the building used to ride around with a separate card for the bus and a separate one for the trolleybus - it was a total nightmare, especially when one of them would run out in the middle of your trip. At some point they finally merged everything into one card, but it happened pretty quietly, without any big announcements or anything. Turned out it started working everywhere right away, people just didn't notice the change at first.
Speaking generally, the big cities have already switched over to integrated systems where one card or app works on all public transport. In smaller towns it's rolling out slower, and you can still find separate tickets there. As for cards and apps - usually they automatically cover all public transport in the city without any problems, you just need to top them up on time. If you already had something before, you should check your wallet and the app on your phone - chances are an expanded system is already working there and you didn't even notice it yourself.
I'd also suggest checking whether you need to top up your card or app before you travel - in some cities when they switch to a new system, they don't transfer your old balance automatically 😅 That's a common reason why people suddenly can't get on even though their card was active.
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