My landlord refuses to do insulation work, is that normal?
Hey, I've been living in a small apartment in Lille for 3 years and honestly it's become unbearable in winter. The windows are original (from the 90s I think) and drafts come through everywhere. I've sent two registered letters to my landlord but every time he tells me it's not urgent and he doesn't have the budget. Is he actually required to do something or can I force him somehow?