I bought an Electrolux toaster oven six months ago and lately the top heating element hasn't been working right. The bread doesn't toast on top even though the bottom gets burned. What can I check or should I just send it in for repairs?
The first thing you'd check is whether the top heating element is dirty or has food stuck to it, because sometimes that blocks the heat! If you clean it well inside and it still doesn't work, it's very likely the heating element is burned out and then you'd need someone to repair or replace it.
If you've already cleaned it well and the heating element still isn't heating up, try doing a test before sending it in for repair: take out the tray and put the toaster in a vertical position against the light to see if the upper heating element glows when you turn it on at maximum temperature (make sure it's unplugged first, obviously). If it doesn't turn red or orange, it's dead and needs to be replaced, but if it does glow then the problem could be the thermostat that controls where the heat gets distributed, and that also requires a technician. With six months of warranty you're probably still covered, so call Electrolux's service department and tell them you're burning on the bottom and not toasting on top, because that sounds more like a factory defect than normal wear and tear.
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