I'm upgrading from my old Android to a new Samsung and I don't want to lose all my progress and troops in Clash of Clans. What's the safest method to transfer everything without getting my account banned?
Link your account to Supercell ID (or Google Play if you haven't already) on your old phone before switching - this is the safest and most official method. Once you've set that up, just sign in with the same credentials on your new Samsung and your entire village, troops, and progress will sync automatically. Make sure you're using the same email and account details on both phones to avoid any mix-ups, and you won't have any ban risk since you're using the game's built-in transfer system rather than trying to move files around manually.
The Supercell ID method is definitely the way to go since it's built right into the game, but make absolutely sure you've got a strong, unique password set up for it because if someone gets access to that ID they can hijack your whole village! Once that's locked down, just download the game on your new Samsung and log back in - your troops, buildings, everything transfers over instantly.
Supercell ID has been the official transfer method for years now, so that's defnitaly your safest bet - it's literally what the devs built for this exact situation. on your old android, open clash, tap settings, go to account, and connect to supercell id (you'll create one if you don't have it yet). make sure you verify the email they send you, because if that step doesn't complete, the account won't actually be linked.
here's what people often miss though: after you've linked it, wait a day or two before switching phones. not because anything will break, but because if there's any sync issue or the account gets flagged as suspicious (which can happen with account linking), you'll still have your old phone to troubleshoot with. then on your new samsung, just download clash from the play store, open it, and sign in with that same supercell id. your base, troops, gems - everything transfers over instantly.
one more thing to double-check: make sure you're not mixing up supercell id with google play games sign-in. they're different systems and google play won't work if you switch to a different brand or if google play ever gets uninstalled. supercell id is independent, so it's way more reliable for cross-device transfers. also avoid any third-party transfer apps claiming they can move your account - those aren't official and could actually get you banned, which is the opposite of what you want. stick with what supercell built into the game itself.
Log into answer.
