How long do I have to return a product?

It really depends on the store or website where you bought it, there's no single rule 😅 Generally you have between 14 and 30 days to return something, but some places are more generous than others. You need to check the specific return conditions - it's usually written on your receipt or on their website in the FAQ section!

The quickest way is to check your order confirmation or delivery email - usually the seller's return policy is written in there. If you don't have the email handy, you can also check directly on your customer account on the site where you bought it, there's generally a "my purchases" or "my orders" section that lists everything.

But you should also know that French law guarantees you a minimum of 14 days to change your mind (the withdrawal period), no matter what the store says. But a lot of them go beyond that - I've seen 30, 60 days or even no limit for big retailers. The key thing is really not to drag your feet, because even if technically you have the right, the product needs to be in good condition and in its original packaging for it to count. If you wait too long you risk running into issues, basically.

Did you order online or in a physical store? Because honestly the answer changes completely depending on where you bought it. I returned some flower seeds I'd bought from a website and they gave me 60 days, whereas something I bought from a local shop was max 14 days. The thing is you really need to check the specific conditions from the seller - look through your order emails or call customer service directly, there's no universal standard unfortunately.