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It's not so much that there's a fixed timeframe, but it really depends on how you drive and the road conditions where you are! Shock absorbers typically last between 80,000 and 150,000 kilometers or so, but what you're describing - that excessive bouncing and the softer suspension - are clear signs that yours are already needing replacement. With a 2019 Golf that's already got quite a few kilometers on it, I'd say don't wait any longer because aside from it being uncomfortable, it also affects how the car brakes and how it handles in curves, so you'd better get to a mechanic and have them give it a proper check!

Don't let the bouncing and lack of firmness become something normal - that's exactly what shock absorbers tell you when they're on the verge of collapse! What the guys aren't mentioning is that ignoring these symptoms can damage your whole suspension, alignment, and even brakes, so get to a mechanic now and have them check it on the lift, don't wait around for mileage numbers.

With your 2019 Golf and "quite a few" km racked up, you probably already need to replace them if you're noticing something that obvious. Shock absorbers aren't something you save money on by waiting - it's your safety and the safety of whoever's riding with you!

What you're describing (that bouncing and lack of firmness) is pretty telling that you already need to change them, especially if your Golf is a few years old and has some mileage on it. What most people don't mention is that worn shock absorbers don't just affect comfort but also stability in curves and braking, so it's not just about comfort but about safety.

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