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Small claims court is often your fastest route if the warranty dispute is under a few thousand bucks - you don't need a lawyer and the filing fees are pretty cheap 🏈 I had a TV die three months in, the company claimed it wasn't covered, and after sending one formal demand letter referencing the warranty terms and small claims court, they caved within a week. Make sure you bring copies of everything (receipt, warranty docs, photos of the dead product) and stick to the facts about what was promised versus what happened. Most companies fold once they realize you're serious about going to court because the hassle and bad publicity isn't worth it to them.

Document everything in writing - emails, screenshots of the ad, your purchase receipt, and all communication with the company. If they won't budge, file a complaint with your state's attorney general or consumer protection agency, and consider small claims court if the amount is worth it. You can also dispute the charge with your credit card company if you paid that way. Most places cave once you show you're serious about it.

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