I signed up for a free trial on a streaming app back in August and thought I canceled before the trial ended. Just checked my bank statement and they've been charging me monthly since September. How do I get these charges reversed?
Contact the streaming service's customer support right away - most companies will refund charges if you can show you canceled before the trial ended, especially since this is their mistake. Have your bank statements ready and explain that you attempted to cancel in August. If they won't help or are hard to reach through the app, try disputing the charges with your bank directly; they're usually quick to reverse unauthorized recurring payments once you report them. Going forward, set a calendar reminder a few days before any trial ends so you don't rely on memory.
You probably did cancel it, but the app might've had a glitch or you hit a wrong button - either way, pull up your bank statement and dispute the charges directly through your bank before going to the app company, since that puts real pressure on them and gets the refund rolling faster while customer support is still sorting out their end.
Log into answer.
