LG washing machine warranty claim for defective drum

With a defective LG washing machine that's still under warranty, you've got every right to make a claim.

The first thing is to contact LG's technical service directly or the store where you bought it, making sure you have your receipt and the appliance's serial number handy.

If they tell you it's not the manufacturer's fault or they refuse, you can go to the consumer office in your autonomous community, and they usually sort these things out in way less time than you'd think, especially if the washing machine is less than 2 years old.

If the drum sounds like that after a year and a half, LG should cover it no problem because it's still under warranty.

What nobody mentions is that if the technician they send to your house says it's "improper use" or something like that, don't just accept it - ask for a written report explaining why they're denying coverage, because a lot of times it's total BS and they'll fix it once they see you know your rights. Also make sure the authorized technician is actually authorized, because some independent guys will try to charge you anyway.

Totally, contact tech support with your receipt and warranty in hand, but that's already been said. What's important is that if the technician says it can't be repaired or it takes too long, you demand a replacement or a refund - that's your right as a consumer. Don't let them convince you to pay anything if it's still under warranty, LG has to take responsibility.