Complaint about a phone that turns off by itself after 6 months

I went through the exact same thing with my phone like a year ago and it was frustrating. The first thing you gotta do is go to the store where you bought it with the receipt and ask the seller to replace it or repair it under warranty, because if it's only 6 months old it's definitely covered. If the store gives you trouble, contact the manufacturer directly to file a warranty claim, that's your right. In my experience as a real estate agent, I learned that documenting everything is key - keep emails, photos of the receipt, all that stuff is gonna help you if things get complicated.

Totally, the invoice is key for this 🔑 Besides going to the store, keep all your purchase documentation because if the seller plays dumb, you're gonna need it. By law you have the right to claim a manufacturing defect within the first 6 months (in most countries in the region), so don't let them mess with you. If it's turning off on its own for no apparent reason, that's clearly a defect, not normal wear and tear from the user, and the brand has to take responsibility for the replacement or repair.