Google Home no longer recognizes my smart devices

Rodrigo Ribeiro BR 🔍 Enthusiast 👁 88 ⚑ Report Smart Home

I have about 5 smart devices at home (Positivo lights, a smart plug and a smart lock) that were working perfectly on Google Home until last week. Suddenly the app stopped recognizing them, I keep getting connection errors. I've already tried turning everything off and on again, reset the Google Home but nothing works. What could it be?

smart homesmart-home-automationwi-fi

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★ Best answer
Juliana BR 🔍 Enthusiast 💬 45 answers ⚑

This is usually a WiFi issue, like when the router drops and comes back up on a different frequency or the password changes without you noticing. Try accessing your router settings to see if there was an automatic reset, and then reconnect your Google Home to the network manually (unplug it from the outlet, wait about 30 seconds and plug it back in while forcing a reconnection through the app).

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