How do I return an egg from a raid boss in Pokémon GO if it hasn't hatched after two months?

I had a boss egg from about four months ago, and it just never hatched, so I wrote to the game support with a description of the problem - they helped and replaced the egg with a new one. Try reaching out to them too, it's often a bug, and they have the ability to fix it.

Before you contact support, check if the egg got stuck in your incubator list - sometimes restarting the app or doing a full reinstall helps. If the egg still won't hatch after that, support really does help, just describe the problem in as much detail as you can: screenshots of when you got the egg, when you noticed it wasn't hatching, all that stuff. They usually respond within a couple of days.

The game's support team handles these issues pretty quickly if you give them a screenshot and a detailed description - write down when you got the egg, how long it's been in the incubator, and how many kilometers it was supposedly supposed to walk. My friend had something similar: a boss egg got stuck at 4.5 km out of 10, and reinstalling the app didn't help, but after she contacted support they sent her a new one in a couple of days. The main thing is don't delete the egg before they respond, or you'll lose your proof.

Don't expect the egg to hatch on its own - two months is definitely not normal. Before contacting support, try removing the egg from the incubator, fully close the app (don't just minimize it, actually close it through the task manager), wait a minute and open it again - sometimes this helps "wake up" a stuck egg. If that doesn't work, write to tech support with the date you received it and the current incubator coordinates, they usually respond quickly to egg bugs and swap them without any issues.

Two months is clearly a bug, not just a stuck egg. Reinstalling the app might help, but it's not guaranteed, so I'd skip the experiments and go straight to support. They deal with these tickets, and you just need to describe the problem in detail.

When you write to them, attach a screenshot of the incubator with the egg, mention when you got it, and how many km have already accumulated (if it shows). Support should understand that the egg is stuck and replace it. Given that the issue has been going on for two months, they probably won't nitpick the details - the situation is obvious. You usually get a response within a few days, sometimes faster if you write with detail.

The main thing is don't reinstall the app before contacting them, because then it'll be harder to prove that the egg actually didn't hatch. Take a screenshot before reinstalling - and only then, if support suggests it.

Don't expect the egg to hatch on its own after some time - two months is definitely not normal. Before contacting support, try moving the egg between incubators: sometimes it gets stuck and stops counting the kilometers you've walked, and switching incubators can help reset the error. If that doesn't work, write to support with the time you received the egg and a screenshot of the progress - they usually replace glitched eggs pretty quickly :)

Contact Niantic support for sure, but keep in mind they'll want proof - take a screenshot showing the kilometers walked in the incubator and the egg's acquisition date, that'll help speed up your case. Reinstalling the app before reaching out to support might help, but if the bug is on the server side, there's no getting around needing the egg replaced.

It's unlikely to be just a regular app glitch. Boss eggs usually hatch in a reasonable timeframe if everything's working correctly. It's more likely a server-side bug or a data sync issue, where the incubator sort of "sees" the egg, but the hatching progress isn't being counted.

Start with what people usually suggest - a complete app reinstall and phone restart, because sometimes that actually helps with sync issues. But if two months have passed and the egg is still there, it probably won't work, and you'll need support anyway. When you contact them, attach a screenshot of your incubator with this egg, a screenshot of your profile (so they can see it's actually your account), and explain in detail: when you got the egg, how long you've had it, and roughly how many kilometers you've walked with it (even approximately). Support usually handles these cases reasonably and either replaces the egg with a new one or gives you a reward.