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This happened to me last month after I got a new router installed, so frustrating. The thing is, sometimes just hitting reset doesn't fully clear the printer's memory of old networks - you might need to go into the actual printer settings menu and manually delete those old networks from the saved list, then restart the whole thing. Also make sure your new router is broadcasting the WiFi name (SSID) - I had mine set to hidden for some reason and my Canon wouldn't even see it until I fixed that. After you clear everything out and restart, try running the WiFi setup again from scratch, and it should pick up your new network properly.

ok so this is super common and honestly it's usually one of those annoying things where you gotta basically trick the printer into forgetting the old network completely. the reset button helps but doesnt always fully clear everything out. try this: go into your printers wifi settings menu and manually delete the old network from its memory if you can find that option - some canons let you do this under network settings or connection history. if you cant find it there look for a "forget network" option.

heres what actually usually works: power the printer completely off for like a full minute, then unplug it from power. while its unplugged go into your router settings on your computer and make sure your wifi name (ssid) is being broadcast - sometimes people accidentally hide it during setup. when you plug the printer back in and turn it on, it should do a fresh network scan and see your new router. go through the setup process again and make sure youre entering the password correctly (caps matter).

one more thing that gets people - make sure your printer and router are relatively close during setup, then you can move it further after its connected. also double check that youre not accidentally trying to connect to a 5ghz band if your printer only does 2.4ghz - a lot of newer routers have both and some older printers are picky about which one they'll actually use. if its still being stubborn after all that honestly its worth checking the canon support site for your specific model number cause some pixmas had firmware issues that needed updating.

Frustrating! 🤦 Have you tried forgetting the old networks on the printer itself through the menu settings? Sometimes Canon printers get stuck on their saved networks and won't scan for new ones until you clear them out. After you delete those old networks, restart the printer completely, then try searching for available networks again - it should pick up your new router. If that still doesn't work, you might need to do a full factory reset (not just the reset button) through the settings menu, which should clear everything and let it start fresh.

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