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The most straightforward thing is to go to a certified Renault dealership because those chargers are model-specific and need proper diagnosis. If it ends up being too expensive, you can also check with trusted independent auto shops that work with Renault, though always make sure they use original or good-quality replacement parts.
The charger on your 2015 Zoe is pretty specific because it uses a Type 2 connector, and here's the important part: not all general repair shops know how to deal with this, so before you take the car anywhere, make sure they have experience with electric vehicles. A Renault dealership will cost you a lot, obviously, but if the fault is in the charger's internal electronics, they need to diagnose it properly so they don't slap a new part on you unnecessarily. Try calling electric repair shops in your area that work with hybrid or electric cars; sometimes they're cheaper and do solid work.
Don't try to fix it yourself if you don't know anything about automotive electrics, because the chargers on these cars handle voltages that can be dangerous. I had a similar issue a while back and honestly ended up taking it to a shop that specialized in car electrical work, not the dealership, because it was a lot cheaper and the mechanic knew exactly what to do with the Type 2 connector. My recommendation is to call a couple of independent shops in your area first that repair electric or hybrid cars - a lot of them have the experience but it costs less than going straight to Renault, and if you see it's something more complicated then you can think about the dealership.
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