How to fix OneDrive syncing issues on Windows 11?

AM Amy Walker GB 🔍 Enthusiast 👁 34 ⚑ Report Software

My OneDrive has been stuck on syncing for like 3 days now. I've got about 150GB of files in there and it keeps showing that spinning icon, but nothing actually uploads. I've tried restarting my laptop (Dell XPS 13) and signing out/back in, but the problem persists. What else can I try before I just give up and use Google Drive instead?

2 answers

Try clearing the OneDrive cache and resetting the sync engine before you bail on it. Open Settings > Accounts > Access work or school, find your OneDrive account, and disconnect it, then restart your PC and sign back in - this forces a fresh sync without deleting your local files. If that doesn't work, check if there's a specific file causing the hang (sometimes a corrupted file or one with weird characters locks everything up); you can pause the sync, move files out of OneDrive temporarily, and add them back gradually to pinpoint the culprit. Also make sure your internet connection is stable and OneDrive isn't throttled by bandwidth-heavy apps in the background - 150GB is a lot to push through, and a shaky connection can make it look frozen when it's just crawling.

Before you nuke it from orbit, check if OneDrive is actually stuck on a single massive file that's choking the whole queue - open your OneDrive folder, sort by size, and see if there's something like a VM image or backup that's been sitting there. If you find a culprit, move it somewhere else temporarily, let OneDrive finish the rest, then try uploading it separately or in chunks. Also worth checking is whether your internet connection is getting throttled or dropping briefly every few minutes (run a speed test and watch your network tab in Task Manager while it's "syncing") - sometimes Windows will get stuck in a retry loop if there's any hiccup, and simply switching to your phone's hotspot for a few minutes can break the jam and get things moving again.

Your answer

Log into answer.